Fullstory Workforce
Fullstory WorkforceImprove workflows and optimize internal processes
Give your team the freedom to focus. Understand how employees use tools to optimize workflows, reduce friction, and boost productivity.
See the impact of Workforce in seconds!
Understand employee experiences
Identify exactly where and why employees struggle across internal tools and digital workflows, so you can remove friction and improve how work gets done.
Unlock critical processes
Understand how work moves across teams and systems to understand how processes actually run and where they break down.
Deploy agents confidently
Build and deploy AI agents based on real user behavior, so they reflect how work actually happens and perform more effectively.
“Workforce gives us empowerment through transparency."
"It gives me the footprint of what applications are out there. How many are out there? Who’s using them? And the frequency in which they’re using them? Now, I have compelling, objective data to demonstrate the business case behind spend and roadmapping decisions.”
Justin Hauschildt
Director, Enterprise Applications & Delivery Enablement
Build a winning workforce
See beyond logins
Understand which tools employees actually use to cut waste and improve efficiency.
Easy setup, instant insights
Our lightweight browser extension automatically captures tool usage and detects shadow IT—no custom scripts needed.
Visibility without overreach
Gain actionable insights into tool adoption and efficiency while respecting employee privacy.
Frustration-free experiences
Identify friction points and improve how teams interact with their digital tools.
Additional resources
Optimize employee workflows with Fullstory Workforce—eliminate friction, speed up IT fixes, and cut software waste to boost efficiencies.
Enhance customer support with AI-powered insights from Fullstory and Quantiphi—faster resolutions, happier customers, and effortless experiences.
Learn how a global insurer improved remote agent productivity and streamlined workflows with Fullstory Workforce, optimizing their operations and reducing ticket resolution times.
Turn your digital friction into your superpower.
Schedule a demo to see how your team actually uses internal tools to get work done.